We have developed a guide to the different types of compensation which may be available for people who become affected by the proposed Thames Tunnel project.
The compensation programme goes beyond the legal requirements to ensure that those who own a property, live or work near our worksites have some protection.
Phil Stride, Head of London Tideway Tunnels at Thames Water, said: “We recognise that the Thames Tunnel would be one of London’s biggest construction projects, which is why we’re taking extra steps to provide protection.
“The compensation programme outlines the compensation available now and what will be available during construction.
“The programme further demonstrates our commitment to protecting local communities, and will hopefully alleviate some of the concerns raised.”
Compensation available now
- Exceptional hardship – established in August 2011, this compensation is for people who have a pressing need to sell their property but are unable to do so because of our proposals. Applications need to meet set criteria and are assessed by an independent panel.
Compensation available during construction
- Damage or loss – disturbance compensation may be available in the unlikely event a property is damaged because of our construction works. It may also be available in the event of financial loss because of construction of the tunnel.
- Protection measures – we may install mitigation or protection measures if people are experiencing problems with the effects of construction, such as excessive noise.
- Compulsory purchase – property owners will be compensated in accordance with relevant legislation if we need to purchase land or acquire other property rights.
Details about each type of compensation can be found by downloading our Guide to the Thames Tunnel compensation programme.
Customers requiring further information or assistance should call 0800 0721 086.
